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FAQ

The Frequently Asked Question section of this site will help to answer general questions about social media and guide you to more information.

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FAQ

  • Does the IACP offer social media training?
    The IACP, through its Center for Social Media, offers executive level training on social media. Click here for more information.

  • Does Facebook have special terms of service for government accounts?
    Facebook has amended terms of service for pages administered by state and local government within the United States. Federal compatible terms of service agreements have also been negotiated on behalf of federal entities.

  • What is the difference between a Facebook profile and Facebook page?
    A Facebook profile is used by an individual to display information and interact with others on the Facebook platform. Facebook pages are used by brands and organizations to utilize Facebook’s functionalities while presenting a slightly different template for information and interactions to be displayed. There is also another type of page called a Community page that shows information about a subject from Wikipedia and the content of the page is not managed by an official representative. If you find there is an existing Community page about your agency and you wish to create an official page, there is an option on the Community page to do so.

  • Does the IACP have a Facebook page?
    Yes, IACP has an official Facebook page.  Discover Policing, an IACP initiative on police recruiting, also has a Facebook page

  • Does the IACP use Twitter?
    Yes, the IACP has a Twitter account. Discover Policing, an IACP initiative on police recruiting, also tweets.

  • Which social media site is best for my department?
    The social media site(s) you decide to use will depend on your agency's size, resources, intended audience, and goals.  The IACP does not endorse or recommend any particular social media site, platform, or technology. Search the directory to see what platforms other agencies use and how they are used.

  • What is social media?
    Social media is integrated Web-based technology that allows users to generate content and then share that content through various connections.  Examples of social media include blogs, social networking sites, microblogging sites, photo- and video-sharing sites, wikis, mashups, and virtual worlds. With millions of active users on hundreds of sites, social media has become the way people do business, engage with others, and share and gather information. Social media is one of the many tools law enforcement can use to communicate with their community.

  • Does IACP have a model policy for social media?
    Yes, the IACP in conjunction with the National Law Enforcement Policy Center has created a model policy focused on the usage of social media. You can view that policy by clicking here.

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