Supporting the Needs of Law Enforcement Online
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The Frequently Asked Question section of this site will help to answer general questions about social media and guide you to more information.
How do I add or remove administrators for my Facebook page? You must be an administrator and logged in to make any changes. Go to your page and click the Edit Page button and then select Manage Admins from the menu on the left. To add an administrator, type the name of the person into the open field and select them from the drop down that appears. The person must have a Facebook account in order to become an administrator and you may only add friends or people who already like this page. If you need to add a non-friend, make sure that they like the page first. To remove an administrator, click Remove next to the person you want to remove. Once you have made any changes click Save Changes. You will be prompted to enter your password to confirm any changes.
How do I keep my personal Facebook profile from showing up in search engine results (such as Google)? Enabling public search on Facebook allows anyone to use a search engine to find your Facebook profile. If you disable this feature, people must be logged in to Facebook and, depending on your other privacy settings, may have to have some relationship to you in order to find your profile. To disable public search log in to Facebook and in the upper right hand corner click the arrow next to “Home” and select “Privacy Settings” from the drop down menu. Next, go to “Apps and Websites” and click “Edit Settings.” Toward the bottom of the page you will see “Public Search.” Click the gray “Edit Settings” button in this section. To disable public search, make sure the box “Enable public search” is NOT checked.
Can I change the URL for my Facebook page? Yes. Facebook allows Facebook page administrators to create a customized, or vanity, URL. This is helpful as vanity URLs are shorter and are easily recognizable, for example www.facebook.com/TheIACPPage, is much easier to use and understand than a long string of letters and numbers. To create a vanity URL, your Facebook page must have 25 likes. You can then go to www.facebook.com/username (you must be logged in to view the page and change your URL). Here you will create a unique URL that you can use to let you community know where to find you on Facebook. Once you set your user name, it cannot be changed.
What is the difference between a Facebook profile and Facebook page? A Facebook profile is used by an individual to display information and interact with others on the Facebook platform. Facebook pages are used by brands and organizations to utilize Facebook’s functionalities while presenting a slightly different template for information and interactions to be displayed. There is also another type of page called a Community page that shows information about a subject from Wikipedia and the content of the page is not managed by an official representative. If you find there is an existing Community page about your agency and you wish to create an official page, there is an option on the Community page to do so.
Does the IACP have a Facebook page? Yes, IACP has an official Facebook page. Discover Policing, an IACP initiative on police recruiting, also has a Facebook page.
Does the IACP use Twitter? Yes, the IACP has a Twitter account. Discover Policing, an IACP initiative on police recruiting, also tweets.
Which social media site is best for my department? The social media site(s) you decide to use will depend on your agency's size, resources, intended audience, and goals. The IACP does not endorse or recommend any particular social media site, platform, or technology. Search the directory to see what platforms other agencies use and how they are used.
What is social media? Social media is integrated Web-based technology that allows users to generate content and then share that content through various connections. Examples of social media include blogs, social networking sites, microblogging sites, photo- and video-sharing sites, wikis, mashups, and virtual worlds. With millions of active users on hundreds of sites, social media has become the way people do business, engage with others, and share and gather information. Social media is one of the many tools law enforcement can use to communicate with their community.
Does IACP have a model policy for social media? Yes, the IACP in conjunction with the National Law Enforcement Policy Center has created a model policy focused on the usage of social media. You can view that policy by clicking here.
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