• 2014 Social
    Media Survey

    In fall 2014 the IACP conducted their fifth annual social media survey. The results are now available.


  • IACP/Accenture Social
    Media Maturity Model

    At IACP 2014, IACP and Accenture released a social media maturity model to build on their Ready, Set, Go document.


  • Welcome to the IACP
    Center for Social Media

    IACP’s Center for Social Media serves as a clearinghouse of information and no-cost resources to help law enforcement personnel to develop or enhance their agency’s use of social media and integrate Web 2.0 tools into agency operations.

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New on the Site


  • 3/9/2015
    New Featured Agency: Cambridge Police Department
    The Cambridge, Massachusetts, Police Department uses various social media platforms to reach out to, and engage, community members.

  • 3/3/2015
    New Blog Post: Using Social Media During the Snowstorm
    The Arlington Police Department took advantage of their social media accounts, some humor, and rare snow in Texas to provide alerts and information to the community while also having some fun. In the newest blog post on The Social Media Beat, the department highlights how they did it.

  • 2/19/2015
    New Blog Post: Social Media Fatigue
    Is your agency experiencing social media fatigue? Are you looking for ways to reinvigorate your profiles? In the newest blog post on The Social Media Beat, Chief Billy Grogan discusses three ways to address this challenge.

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Featured Agency

Cambridge Police Department

The Cambridge Police Department is committed to the protecting life and property and to enhancing the quality of life within the City of Cambridge.

The Cambridge Police Department also maintains a Vine account to share short videos.

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Chiefs’ Corner


Welcome to the Chiefs' Corner. This section of the Web site contains information tailored to the needs of chief executives.

Visit Chiefs’ Corner

Frequently Asked Questions


Which social media site is best for my department? The social media site(s) you decide to use will depend on your agency's size, resources, intended audience, and goals.  The IACP does not endorse or recommend any particular social media site, platform, or technology. Search the directory to see what platforms other agencies use and how they are used.

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The Social Media Beat

Did You Know?


Over 300,000 users translate Facebook into over 70 languages using the translation application.

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