• 2015 Social Media Survey

    In fall 2015 the IACP conducted their sixth annual social media survey. The results are now available.


  • IACP/Accenture Social Media Maturity Model

    At IACP 2014, IACP and Accenture released a social media maturity model to build on their Ready, Set, Go document.


  • Welcome to the IACP Center for Social Media

    IACP’s Center for Social Media serves as a clearinghouse of information and no-cost resources to help law enforcement personnel to develop or enhance their agency’s use of social media and integrate Web 2.0 tools into agency operations.

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  • 7/22/2016
    Social Media Training Registration Open
    The IACP Institute for Community-Police Relations and Center for Social Media are joining forces to host a training on social media in law enforcement. Learn how to leverage the most popular platforms to strengthen police-community relations, increase transparency, and prevent and solve crimes.

  • 7/6/2016
    New Changes to Twitter Helps Law Enforcement
    Chief Billy Grogan explains some of the recent changes to Twitter that are rolling out to users and how these changes can assist law enforcement agencies in getting their message out more effectively on the platform.

  • 6/8/2016
    Let's Talk Platforms
    Not all social media platforms are the same and it would be a mistake for us to consider them so. In his latest post, Mountain View Police Captain Chris Hsiung provides an overview of three popular platforms and explains the advantages and disadvantages of each for law enforcement use.

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Chiefs’ Corner


Welcome to the Chiefs' Corner. This section of the Web site contains information tailored to the needs of chief executives.

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Frequently Asked Questions


Does Facebook have special terms of service for government accounts? Facebook has amended terms of service for pages administered by state and local government within the United States. Federal compatible terms of service agreements have also been negotiated on behalf of federal entities.

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The Social Media Beat

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New Changes to Twitter Helps Law Enforcement

Twitter has made a change that will be helpful for users, especially law enforcement users.  Twitter now allows users to retweet a previous tweet. This new function can be very helpful when trying to repost a popular tweet. It can also be...

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Did You Know?


Dennis Crowley, the founder of Foursquare had an earlier site, which failed, called Dodgeball. He said he chose to name both sites after playground games because they are both designed to be fun and playful.

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